At Astro Num, we strive to deliver the best personalized digital services to our customers. As our products are digital in nature, please note the following policies:
Cancellation Policy:
Once the order is confirmed and the processing of the service has begun, cancellations are not permitted.
If a cancellation request is made before the service is processed, it will be considered at the sole discretion of Astro Num.
Refund Policy:
Due to the personalized and digital nature of our services, refunds are not applicable once the service is delivered.
Refunds may only be issued in cases where the service has not been delivered due to technical errors or unforeseen circumstances from our end.
Any approved refunds will be processed within 7-10 business days.
For any concerns, feel free to contact our support team at infoastronum@gmail.com